K-Gap still around?

[Deleted User]
[Deleted User]
edited November -1 in HUDSON
Over the last several weeks I have left multiple phone messages and sent emails to K-Gap with no response. Is anyone else having better luck? - Bill

Comments

  • Browniepetersen
    Browniepetersen Senior Contributor
    I have not had any kind of problem. You might call later in the afternoon/early evening? I got a delivery from them just a few weeks ago.
  • [Deleted User]
    [Deleted User]
    Yep they are still around. Just received my window gasket and Danny is kindly helping me understand how it goes together.
  • Park_W
    Park_W Senior Contributor
    Browniepetersen wrote: »
    You might call later in the afternoon/early evening?



    Their phone message says business hours are to 4 PM Pacific. I reached them OK recently at about 3 PM Pacific. The phone conversation seemed to confirm they'd not seen my e-mail of a couple weeks earlier or heard my phone message left a few days later.
  • Lee ODell
    Lee ODell Senior Contributor
    Park W wrote:
    Browniepetersen wrote: »
    You might call later in the afternoon/early evening?



    Their phone message says business hours are to 4 PM Pacific. I reached them OK recently at about 3 PM Pacific. The phone conversation seemed to confirm they'd not seen my e-mail of a couple weeks earlier or heard my phone message left a few days later.



    I have no problem contacting them. Dany returned my call last week about a question I had. I have bought parts from him for many year and hope to for many more.



    Park, you reminded me that e mails do not alway go through. More than half the e mails I send to my brother are never received. But I do not know this, so I wonder why won't he reply to my message.



    I have been guilty of writing an email or post, and forget to push SEND key before signing out. Oh well, stuff happens.



    Have a good day. Lee
  • ski4life65
    ski4life65 Expert Adviser
    I faxed them an order and got it last week.
  • russmaas
    russmaas Senior Contributor
    Just order it online...that or fax is the best way to place an order
  • Edwardjohnsr
    Edwardjohnsr Expert Adviser
    Last week I got two driveshaft bearing cushions and the service was great. I e-mailed on Sunday to see if they were in stock and how to get them as soon as possible. I got a reply on Monday and ordered them with a return e-mail. I received them on Wednesday. I'd say 4 days is pretty darn good service.

    Ed
  • [Deleted User]
    [Deleted User]
    I am getting great service from K-Gap. Have received all of my order with one item still on backorder. You just have to be persistent and call in the afternoon. The daughter has been great to work with, very pleasant and polite.
  • J Lombard
    J Lombard Member
    What is K-Gaps phone no. & web site?
  • hudsonsplasher1
    hudsonsplasher1 Senior Contributor
    J Lombard wrote:
    What is K-Gaps phone no. & web site?



    Just received a shipment from them last week. The phone number is 951-727-0607.
  • Jon B
    Jon B Administrator
    The website is here: http://store01.prostores.com/servlet/kgapstore/StoreFront
  • Browniepetersen
    Browniepetersen Senior Contributor
    Danny and Kaylene placed a nice message on page 39 of the WTN. I hope that they will be around for a long time......
  • jjbubaboy
    jjbubaboy Senior Contributor
    I second that one Brownie! And yes that is a great message.

    May they 'live long and prosper' and the business too!!:D

    Jeff
  • [Deleted User]
    [Deleted User]
    Phone number is 951-727-0607. Website is K-Gap.com
  • [Deleted User]
    [Deleted User]
    I've had better luck sending e-mails or faxes. My phone messages have never been returned. When they do get my order it is filled promptly and trouble free.



    Kelley 'Killer' Purdum

    Customs & Classics
  • [Deleted User]
    [Deleted User]
    At last! K-Gap acknowledged today's email and they are sending me my order, though they cannot supply a hydramatic shift indicator. ...the white pointer. Anyone have one I can purchase? It's for a '53 Hornet.
    Bill
  • Chris Smith
    Chris Smith Expert Adviser
    Look in the latest WTN under reproduction parts. I believe those pointers are offered for sale by someone. I dont have the mag with me at the moment or I would get you the contact.
  • [Deleted User]
    [Deleted User]
    tippleunduly wrote:
    At last! K-Gap acknowledged today's email and they are sending me my order, though they cannot supply a hydramatic shift indicator. ...the white pointer. Anyone have one I can purchase? It's for a '53 Hornet.
    Bill

    Dick Bell, Colorado Springs Colorado used to produce those when he was running Full Line Products.
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