Spouting Off!!!!

[Deleted User]
[Deleted User]
edited November -1 in HUDSON
Just wanted to spout off over a few parts suppliers I am dealing with. Went out today on this beautiful day with the intentions of making some progress on my '53 Super Wasp. First off, I was going to finish the installation of my new exhaust from Waldron's Antique Exhaust only to find out that they sent me the incorrect extension pipe to the muffler. It was not even close!!! Took pictures of the old exhaust as compared to the new one sent so that hopefully Waldron's will correct the problem. So then I thought I may as well move on to installing the new water pump I received from Kanter Auto Products. Again, a completely different water pump from who knows what. Don't even think that it is a Hudson pump. Anyway, It seems as though no matter what you do, a vendor will still screw up the order. I gave both of these vendors complete descriptions, motor size, pictures of the parts needed, emphasized that the parts needed were for a Super Wasp, not a Hornet. What does one need to do to get competent service today? Anyway, now I am going to send more pictures of what I need to these vendors and hope that they get it right the second time around.

Comments

  • [Deleted User]
    [Deleted User]
    Buy from Hudson guys, like Bill Albright, Randy Maas and Dave Kostansek. They don't have fancy color catalogs like Kanter, but they'll be more likely to send you the right part.
  • PAULARGETYPE
    PAULARGETYPE Senior Contributor
    What does one need to do to get competent service today? Anyway, now I am going to send more pictures of what I need to these vendors and hope that they get it right the second time around.[/QUOTE]



    WELL AS SAID ABOVE DEAL WITH GUYS WHO KNOW THE THINGS YOU ASKING FOR DAVE Kostansek, REBUILDS WATER,FUEL PUMPS AND HE HAS ALL THE ING. PARTS YOU'LL EVER NEED : ON THE EXHAUST I WOULD HAVE TAKEN THE CAR TO A LOCAL MUFFLER SHOP AND HAD THEM TAKE OFF WHAT WAS ON THE CAR AND MAKE NEW STUFF THAT WOULD FIT IT COST A BIT MORE BUT NO HASSEL Bill Albright, Randy Maas ALSO HAVE ALOT OF PARTS AND THE KNOW HOW FOR WHAT YOUR LOOKING FOR THE FIRST TIME
  • Hudson Grandpa
    Hudson Grandpa Expert Adviser
    May I add AL SAFFRAHN to the list! JIM GUINN also....Go to the Hudson People, and you'll get what you order.....Ken Cates for Electrical problems and other issues for sure...
  • [Deleted User]
    [Deleted User]
    I have been buying stuff from Hudson people. For the most part they are very good but it can even happen with them. I bought some rechromed bumper guards from a Hudson enthusiast for a '53 and what was shipped was bumper guards for a '49. Error in shipping most likely but it seems like this is happening too often to think it is funny.
  • SamJ
    SamJ Senior Contributor
    Member Products & Services



    Bill Albright,

    Vintage Coach

    16593 Arrow Blvd.

    Fontana, CA 92335

    909-823-9168

    albrighthudsons@msn.com

    Hudson cars & parts ’30’s/’40’/’50’s, many new, used & reproduction parts.



    Ken & Kay Amman

    Amman’s Hudson Parts

    240 Raleigh Place

    Lennon, MI 48449

    810-621-3665

    810-621-3665 (fax)

    kamman@power-net.net

    New, used and reproduction Hudson parts.



    Tim Cheney & Dave Kostansek,

    7902 Route 7,

    Williamsfield, OH 44093

    440-994-9173 or

    440-293-4079

    Ignition, electrical, fuel, brake, engine, chassis parts; new & rebuilt.



    Stuart E. “Stu” Coleman,

    Antique Triangle Auto

    13 Cedar Lane

    Livingston, MT 59047

    406-333-4964

    atascoleman@wispwest.net

    Used Hudson, Essex & Terraplane Parts



    Dale Cooper,

    Ace Auto Parts

    7444 Vine & Paddock

    Cincinnati, OH 45216-1712

    513-821-6200

    www.hudsonmotorcarco.com

    Specializing in engine parts, gaskets, mechanical parts. Complete gasket kits for HET engine rebuilds.



    Steve Engel

    Engel Bros. Auto Radio

    17355 Jackson Avenue

    Fontana, CA 92336

    909-543-6078

    steveengel@adelphia.net

    Antique auto radio sales & service



    Ron Fellows

    P. O. Box 453

    Canutillo, TX 79835

    915-877-9025

    hudnutz39@sbcglobal.net

    www.geocities.com/hudsonclutchman

    Hudson clutch disks & clutch related parts, seals, etc.



    Ray Klein

    Nevada Hudson Parts

    1266 N. Santa Barbara Drive

    Minden, NV 89423

    775-267-0121

    hudson56@charter.net

    Used HET parts, contact with needs.



    Al Saffrahn,

    32425 W. Nam Vo Road

    Maricopa, AZ 85239

    520-568-2911

    520-568-2105 (fax)

    Rebuilds engines, transmissions, overdrives, steering boxes, rear ends. Hundreds of parts including sheet metal and chrome trim.



    Dany & Kaylene Spring,

    K-Gap Automotive Products

    P. O. Box 720976

    Pinion Hills, CA 92372-0976

    760-868-2284

    760-868-8544 (fax)

    kgaphet@aol.com

    http://www.k-gap.com/

    Rubber gaskets, suspension parts, runningboard mats, lenses, decals, door sill plates, and much more.



    Joe Stinnett

    7953 Stone Road

    Apopka, FL 32703

    407-222-0524

    407-814-6969 (fax)

    jastinnett@earthlink.net

    Reproduction AC brackets, roof antennas, 12 volt conversions, battery tenders.



    Lance Walker

    999 Stafford Farm Rd.

    Concord NC 28025.

    704-792-9110.

    hornetllw@yahoo.com.

    Ranco heater control valve rebuilding, Stepdown parts.



    Doug Wildrick

    Wildrick Restoration Service

    1459 E. 425 N.

    Shelbyville, IN 46176

    317-398-4163

    drdoug96@comcast.net

    www.vintageautorestoration.com

    Complete Hudson Mechanical repair & restoration services, in-shop clutch repair including Hudson Multi-disk clutches.
  • Unknown
    Unknown
    53hudsonguy,



    To answer your question about what one needs to do to get competent service these days, here are my two cents:



    Deal with smaller companies like those listed above. These guys know the cars and care about what they do. Also, avoid companies that employe sullen teenagers who could give a rats @ss if you get what you need.
  • Uncle Josh
    Uncle Josh Senior Contributor
    By the way, Kanter really screwed up the water pump because the Super Wasp (262) and Hornet (308 ) use the same pump.
  • hudsontech
    hudsontech Senior Contributor
    Dave53-7C wrote:
    53hudsonguy,



    To answer your question about what one needs to do to get competent service these days, here are my two cents:



    Deal with smaller companies like those listed above. These guys know the cars and care about what they do. Also, avoid companies that employe sullen teenagers who could give a rats @ss if you get what you need.



    I agree with "deal with the smaller companies........" 100%. It is a sad thing, but there is a prevailing attitude among to many companies these days that says "screw the customer and service - always got more people coming thru the door." The American consumer is going to go after what he wants, no matter how bad the service. A glaring example is the cost of gas. Could the American consumer do something about it - you bet!!! But we don't want to be "inconvienced!!!" We'd rather gripe about the price than cut back on what we want to do. If we all cut back you better beleive the price would come down.

    Now, all that said, I'd like to detail two experiences I recently had - both outstanding. I ordered a U. S. Coast Guard Retiree license plate to put on the front of my car, since TN only uses a rear plate. I ordered it from SoldierCity.com - and in due course got a beautiful license plate - frame!!! Ooops. Called the service number, got a nice lady, said they'd send the correct item immediately - which they did. A few days later came a beautiful license plate - frame!!!! Oooops again. Called again - lady asks if I can hang on a minute (their nickle so ok). She apparently went out to the stock room, got the correct item and took it to shipping. Several days correct item arrived - and keep the frames, not cost effective to have them shippied back.

    2nd item - I ordered a book from Amazon.com. Didn't arrive, so figured lost. Called, immediate shipment of a replacement, no cost. Next day neighbor down the street shows up with the book - post office delivered to wrong place. Called amazon.com, they gave me instructions where to go to get info on returning item. Which I did - they paid postage.

    So not everybody is a PITA.



    Hudsonly,

    Alex Burr

    HudsonTech
  • Unknown
    Unknown
    Alex,



    Although it may seem like it at times, I don't think businesses necessarily begin with a plan to screw the customer. However, I do think that many are poorly managed and the stock pickers and shippers are usually just preoccupied kids. After all, who but kids can survive on what little money jobs like those must pay. And, as I said previously, such employees could care less if anyone gets anything as long as they get their pay at the end of the week. When you're dealing with someone whose name is on the door so to speak, they'd be crazy not to bend over backwards to satisfy the customer, especially if they're selling specialized items that are not required to sustain life. People selling to a select market, such as to Hudson owners, are advised to play fair. After all, we have a good communication network and the bad news seems to get around even faster than the good.



    Sorry to hear about you're misfortune. It just goes to show you that bad things can, and do, happen to good people. Glad to hear all worked out in the end. Now you can get back to more important things.



    Dave
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