personal message problem

Lee ODell
Lee ODell Senior Contributor
edited November -1 in HUDSON
For about the past week I have been having problems with my replys to PMs not going through. Not all but most.

Has anyone else have this problem? How can it be corrected?

Lee O'Dell

Comments

  • Terraplane33
    Terraplane33 Expert Adviser
    maybe I have the same issue ? :(
    I can send you a test message ?
  • Lee ODell
    Lee ODell Senior Contributor
    Your message receive. Let me know if my reply arrives.
    Thanks you.
    Lee O'Dell
  • Terraplane33
    Terraplane33 Expert Adviser
    Yes Perfect !!
    Terrible wind around your place :ohmy:
  • Jon B
    Jon B Administrator
    I'm afraid that I have very little idea of how the system works (even though I'm a "moderator") because nowhere is it explained. Is it possible that the recipients of your PM simply don't know how to retrieve a message sent to them? Or are they telling you point-blank that they have opened their mailbox and find nothing from you in it?

    Here's how one finds one's messages:

    When one is logged in -- that is, when one's "avatar" photo appears towards the upper left of the page along with the words "Welcome, Dennis Dingleberry" (or whatever) next to them -- the words "Private Messages" should appear to the right of this, along with a list of four options (new messages, friend requests, groups invites, and events invitations). Clicking on any of these will open the corresponding list (assuming, of course, one has received one of these messages).
  • ESSX28-1
    ESSX28-1 Senior Contributor
    Additionally to what Jon said, the system also sends me an email to my usual email address advising me that a "Private Message" awaits me at my next log in!!
  • Lee ODell
    Lee ODell Senior Contributor
    The problem has gone away as misteriously as it arrived.
    Lee O'DEll
This discussion has been closed.